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Testimonials

GOOGLE
Adam Kaesberg
Full Star Full Star Full Star Full Star Full Star
7-28-2020
Adam Kaesberg

I take my wife's car here for all her service and maintenance. I know dealership rates are a little higher but it's worth it for the extra peace of mind that the dealership has the experience and technical information to do everything properly the first time. John at the front desk is a very courteous rep and Bill the service manager is running a tight ship.

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regina murcko
Full Star Full Star Full Star Full Star Full Star
7-21-2020
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Shawn F
Full Star Full Star Full Star Full Star Full Star
7-21-2020
Shawn F

I want to Personally Thank Laura Colby the New Car Sales Manager from Baierl Acura for taking EXCELLENT care of my mom. She went above and beyond to ensure my mom had the best car buying experience possible. I was helping from Portland, Oregon and Laura did an Outstanding job of making sure things got handled properly. I am and was throughly impressed with her kindness as well as, her professionalism towards myself as well as my mom. She truly took ownership of this unique situation and personally ensured everything was handled simply smoothly and efficiently. I am truly So Thankful to Laura Colby and Baierl Acura for ensuring my mom got amazing and, outstanding service and, that Laura personally made Sure my mom was treated with the utmost respect and courtesy imaginable! Thank You again Laura I truly appreciated your hard work and kindness throughout this process YOU ARE A ROCK STAR 🌟!!

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Josh Gebhardt
Full Star Full Star Full Star Full Star Full Star
7-10-2020
Josh Gebhardt

My wife and I went here to look at a 2016 Nissan Rogue. All I can say is what a great experience we had. Raymond metz was our salesman and he was AMAZING! This man stayed late for us to make sure we got in that car. He is not pushy and truly went above and beyond for us. Best dealer experience I ever had. The finance manager Aaron was super nice and easy to talk to. Even went out of his way and called our lender to make sure we got the best deal on the car. I will recommend everyone here. Thank you again guys.

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Larry Schwartz
Full Star Full Star Full Star Full Star Full Star
7-6-2020
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John Puglisi
Full Star Full Star Full Star Full Star Full Star
6-29-2020
John Puglisi

Me and my wife came to Baierl Acura to purchase a used 2020 Traverse Redline Edition. It was our pleasure to deal with Ray Betz while we were working through the details of the purchase. If we had to suggest a place to buy a car and a person to buy from we would suggest Baierl Acura and specifically Ray Betz. Our car is wonderful, we got a price that we liked, and Ray made the experience enjoyable by being a kind and honest person.

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Rob Brown
Full Star Full Star Full Star Full Star Full Star
6-23-2020
Rob Brown

Great Service from this dealership! The staff is welcoming from the time you walk through the door to purchase your vehicle all the way to your first Service appointment. Keep up the great work!!

GOOGLE
Carl Marbury
Full Star Full Star Full Star Empty Star Empty Star
6-12-2020
CARGURUS
John
Full Star Full Star Full Star Full Star Full Star
6-11-2020

They contacted me to let me know the car had sold since this posting. I was very appreciative for this courtesy.

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wade bryant
Full Star Full Star Full Star Full Star Full Star
6-5-2020
wade bryant

The two gentleman that I delt with are they best they made the car buying into a party😂 had a ball

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Rita's Cranberry
Full Star Full Star Full Star Full Star Full Star
5-31-2020
CARGURUS
msheya
Full Star Full Star Full Star Full Star Empty Star
5-19-2020

They were great, I purchased the car. The vehicle didn’t have the owners manual tho, so I kind of had to just figure things out.

DEALERRATER
pitsolutions
Full Star Full Star Full Star Full Star Full Star
5-13-2020
Need new tires

I called Acura service department and had my car picked up and delivered for replacing my auto tires. This was a great experience since it was easy to arrange and convenient for me. The workers who picked up my car from home were wearing masks and gloves which shows they believe in following the CDC guidelines. Also, my car was washed and the inside deep cleaned which was a pleasant surprise. I suggest you support your local Acura dealer during these rough times.

CARGURUS
GuruYQ1NN
Full Star Full Star Full Star Full Star Empty Star
5-9-2020

Promptly got in touch, explained what was going on with vehicle. Gave me directions on how to proceed. I test drove vehicle and was unable to come up with an equalibrion

CARGURUS
Susan
Full Star Full Star Full Star Full Star Full Star
5-9-2020

I was able to schedule a test drive under social distancing rules. Very helpful.

CARGURUS
Guru8D2GP
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Guru8D2GP

Very knowledgeable about the vehicle I was interested in.

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Jennifer Han
Full Star Full Star Full Star Full Star Full Star
3-4-2020
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Prasad
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Prasad

Went for starte inspection. Completed in 1 and half hours. Waiting area had courtesy snacks and Starbucks coffee. Service was good and seemless experience

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Sean Waterloo
Full Star Full Star Full Star Full Star Full Star
2-15-2020
CARGURUS
Charles
Full Star Full Star Full Star Full Star Full Star
2-11-2020

Very timely and professional.

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Shane Gesin
Full Star Full Star Full Star Full Star Full Star
2-10-2020
Shane Gesin

Will Foster was quick and to the point when buying a car. 10/10 recommend him and thus dealership when looking to buy a car!

CARGURUS
GuruPGRJX
Full Star Full Star Full Star Full Star Empty Star
2-9-2020
GuruPGRJX

Good, sales and finance people easy to work with

CARGURUS
Guru8X9XH
Full Star Full Star Full Star Full Star Full Star
2-6-2020
Guru8X9XH

Very good experience at the dealership. Thier salesperson was very helpful and accomadateing to my questions and very truthful with their answers deal was made to my request bought the car on the spot. If was looking for another I would try them first.

GOOGLE
Mark Morrow
Full Star Full Star Full Star Full Star Full Star
2-1-2020
Mark Morrow

BAIERL ACURA is a Great dealership and Senior Sales Consultant Bob Erb is a pleasure to work with. Definitely worth the 90 minute drive south from ERIE. My family is going to enjoy our 2nd Ford Flex👍

CARGURUS
Pamelal
Full Star Full Star Full Star Full Star Empty Star
2-1-2020
Pamelal

Jeff was great and easy to work with. The staff was professional and the dealership was clean. They had the car I was looking at clean, warmed up and ready for a test drive. They were able to get me a good interest.

CARGURUS
Steve
Full Star Full Star Full Star Full Star Full Star
1-29-2020

The car had already been sold. I'm working with Adam to select an alternate. This young man has been "working his tail off" to help me find an acceptable, pre-owned vehicle.

DEALERRATER
emskopov
Full Star Full Star Full Star Full Star Full Star
1-22-2020
Every Experience Has Been Enjoyable

From the moment I sat down with Mary Beth Belsito for the best car purchasing experience I've ever had, when purchasing my MDX Hybrid over a year ago, every experience then and since with the team at Baierl Acura has been easy and enjoyable. The staff is always friendly, courteous, and do their best to get my service done quickly. They always communicate things very clearly, and answer any questions I have. The lounge is comfortable, offers several complimentary snacks and beverages, and I'm always able to get my work done while the car is being serviced. Baierl Acura has taken all the pain and inconvenience out of purchasing and maintaining a great car. I highly recommend them.

DEALERRATER
ScottBecker
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Roddy Saccic, service advisor at Baierl Acura has...

Roddy Saccic, service advisor at Baierl Acura has provided me with outstanding customer service for many years. He is thorough, knowledgeable and a clear communicator. I consider myself fortunate to know Roddy.

CARGURUS
GuruNBJ72
Full Star Full Star Full Star Full Star Full Star
1-17-2020

Great service - professionalism with a smile. Great job William! Thanks Andy & Ewa

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Tyler Ramsey
Full Star Full Star Full Star Full Star Full Star
1-3-2020
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Anthony Puthenpurackal
Full Star Full Star Full Star Full Star Empty Star
12-29-2019
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Amanda Shuler
Full Star Full Star Full Star Full Star Full Star
12-24-2019
DEALERRATER
huckleoffice
Full Star Full Star Full Star Full Star Full Star
12-11-2019
Great service

I bought a Certified 2017 RDX, The car is wonderful. The service from Rob the manager and Lauren was great. But, my salesman Jeffrey Dunn went over and above for me. If you want an associate at the dealership who will not stop until he gets exactly what you want, please call or stop by and ask for Jeffrey.

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Jennifer Lowe
Full Star Full Star Full Star Full Star Full Star
12-5-2019
Jennifer Lowe

Mary Beth is the best salesperson. She immediately gained our trust. We felt confident we were making the best buying decision after working with her on our MDX purchase. Lauren in financing is also a pro. Thank you, ladies!